Whole of Government eServices Panel SPC
|Details described in the "How to use this contract" tab (also referred to as rules of use) of this multi supplier State Purchase Contract (SPC) will continue to apply for participating entities until your entity has transitioned to the current VGPB supply policies.|
Following transition to the current policies, you will be required apply your own entity's complexity assessment to determine your market engagement strategy for this SPC. Your market engagement strategy must comply with the contract terms and conditions and the intent of the SPC. All other details contained in the rules of use for this SPC will remain effective.
Please contact your entity's Chief Procurement Officer or procurement unit should you have any questions regarding the status of your entity's transition status or find out more at www.procurement.vic.gov.au
eServices Panel - Expired 30 June 2013
The eServices panel is closed, eServices Online may be used to record information about in-flight projects, refer to the eService register FAQ for further information.
eServices Register commenced 1 July 2013
Coalition's new eServices Register commences Media Release (213 KB PDF)
Access to eServices
Access to the eServices register is through the eServices register gateway
The gateway has extensive training information.
Refer also to the eServices Register FAQ (459 KB PDF)
Presentation to New Suppliers 8 and 10 July 2013 (737 KB PPTX)
eServices Supplier Briefing presentation (380 KB PDF)
In August 2012, based on the recommendation of the eServices Working Party, the Assistant Treasurer announced that the Victorian Government would move to a register model for the management of its procurement of ICT services.
The Victorian government through the Department of State Development, Business and Innovation is launching the eServices Register on 1 July 2013.
Use of the eServices Register to procure ICT professional services will be mandatory for all the inner budget departments and agencies covered by the VGPB. It will be available for use by all other government agencies including Local government.
The eServices Register will promote more efficient delivery of ICT services to the Victorian Government. The eServices Register will simplify the process of bidding for government work for suppliers while allowing the government to make more informed purchasing decisions from a greater range of suppliers.
The eServices Register contributes towards one of the objectives identified in the Victorian Government ICT Strategy 2013 - 2014 by seeking to make the procurement process for ICT services more efficient – both for buyers and suppliers.
The eServices Register will represent a step change to procuring ICT services in government:
- The process to procure ICT services will occur through an electronic marketplace, using a tool (the Ariba network) configured to implement the eServices register, accessible through the government’s Procurement Portal.
- Purchase orders will be issued through departmental/agency financial systems as is currently the case. In the longer term it is expected that automatic links to financial systems will be developed.
- Interim arrangements will apply for departments who have not had their procurement plans certified.
- A gateway web site will be established containing extensive help information.
To support buyers in accessing and using the new eServices register the following communications activities are planned, up to and post the implementation of the eServices register:
These activities are directed towards government users
- Training delivered by Departmental trainer who have completed the "Train the Trainer" sessions
These activities are directed towards suppliers
- To support the launch of the Register the Victorian government, in partnership with the AIIA, will be holding briefing sessions on Monday 8 July and Wednesday 10 July 2013 for new suppliers. Go to the AIIA events site for registration.
These activities will be directed at both suppliers and government users.
- Regular briefing updates
- Training material on the eServices Gateway
- Weekly FAQs posted on the eServices page via procurement.vic.gov.au
- A user group consisting of buyers and suppliers will be established
- An online mechanism will be established to collect and rate enhancement requests, customisation is not an option but the capability of Ariba provides great opportunities for configuration.
- A formal review of the operation of the register will be conducted after six months of operation.
The eServices register will operate under a policy environment set by both the Victorian Government ICT strategy and the VGPB procurement reform across government departments:
- The Victorian Government ICT Strategy was released on 12 February 2013; and
- The Procurement Reform Program.
There will be no new registrations on eServices online. Actions are restricted to those outlined below.
Government users can:
- validate engagement performance reports submitted by Service Providers
eServices Online allows the Service Provider to:
- view their own company details and record RFQ details;
- conduct an engagement self-assessment report at the completion of each engagement; and
|Open or Closed||Open|
|Start date||1 July 2013|
|End date||no end date|
|Lead Entity||ICT Procurement|
Department of State Development, Business and Innovation
Victorian Government Call Centre - 1300 366 356 (mention eServices)
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